Overview:
We’re seeking an experienced ServiceNow Solution Architect to join a high-performing team supporting a major UK-based organization. This role offers the opportunity to work closely with stakeholders across multiple business and technical teams to design, govern, and deliver robust ServiceNow solutions.
Key Responsibilities:
*Translate complex business requirements into scalable, deliverable ServiceNow solutions.
*Provide technical leadership and governance across the ServiceNow platform.
*Enforce coding and architectural standards across internal and partner teams.
*Produce and maintain high-level design documentation and solution artefacts.
*Act as an escalation point for technical issues and development blockers.
*Identify and log opportunities for platform and process improvements.
*Contribute to platform health management and continuous improvement initiatives.
*Support technical triage and resolution of major incidents when required.
Required Skills & Experience:
*Proven experience as a ServiceNow Solution Architect or similar senior technical role.
*Deep expertise in ServiceNow platform architecture, modules, and integrations.
*Strong understanding of technical governance, design standards, and best practices.
*Excellent stakeholder engagement and communication skills.
*Ability to manage, mentor, and guide development teams effectively.