JOB TITLE: Admin Officer
LOCATION: Hybrid working (Teddington)
PAY RATE: £13.97 paye per hour
START DATE: ASAP
DURATION/Hours: 3-month initial contract/ 36 hours a week
Shift Patterns: 7 day a week service, weekend work required (1 Saturday & 1 Sunday in a 4-6 week period). Mon - Fri, 8am-4pm or 9am-5pm or 10am-6pm.
Job purpose:
To provide comprehensive administrative support to operational teams/training and development team within the Adults Social Services Directorate, helping to ensure efficient and effective admin support systems and processes operate consistently across the Directorate.
Duties & responsibilities:
* To advise and support managers on relevant matters affecting the service.
* To work as required in ways that develop good working relations and collaborative arrangements with partner and other external organisations.
* To support the Senior Admin Officer and work with colleagues in the development and maintenance of administrative processes, procedures, and systems.
* To provide effective and efficient office administration support to managers, team leaders and staff as required and using own initiative, including, but not limited to: * Dealing with internal and external customers, by phone, email and face-to-face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature.
* Meeting preparation, including booking rooms, inviting delegates, ordering refreshments, preparing, and distributing documentation.
* Producing a variety of high-quality documentation (advanced word processing), accurately and to deadline.
* To devise and complete Excel spreadsheets.
* To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases.
* To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, scanning, photocopying, stationery supplies, as required.

Knowledge, skills & experience:
* Good experience of developing and maintain record keeping and systems.
* Good knowledge of office environments and administrative procedures and processes.
* Good knowledge of supporting, coordinating and delivering within a project work-stream.
* Good knowledge of the Data Protection Act 1998.
* Good understanding of the General Data Protection Regulation (GDPR).
* Good experience of developing and maintaining record keeping processes and systems.
* Good knowledge of standard IT packages to an advanced level (MS Office 2010- Outlook, Word) and ability to learn new ones. Good knowledge of Excel to an intermediate level.
* Ability to develop appropriate administrative systems and procedures and train others in their use e.g., creation of a new filing system, IT database or spreadsheet.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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