* Job Type: Full-time, Monday-Friday 8-4 
* Location: Tewkesbury
* Salary: £25,000-£28,000 
My Tewkesbury based client are seeking a Customer Support & Credit Control Administrator to deliver exceptional customer service and handle credit control responsibilities.
Day to Day of the Role: * Deliver high-quality customer service and promptly address customer orders, queries, or issues.
* Liaise with team members, colleagues, clients, and the office to ensure efficient communication and documentation.
* Perform various administration and finance duties, including stock administration and ensuring complete inbound and outbound paperwork.
* Respond to incoming enquiries via phone and email in a professional manner, directing clients and suppliers appropriately.
* Monitor customer accounts to ensure compliance with payment terms and flag any concerns regarding non-payment to management.
* Chase outstanding debts and maintain accurate records of credit control activities.
* Collaborate with warehouse/dispatch and sales teams to share relevant information and address customer needs and concerns.
Required Skills & Qualifications: * Experience in administration support within a retail or construction environment.
* Familiarity with finance processes such as credit control, invoicing, and delivery notes.
* Proficiency in Microsoft Office products and willingness to learn bespoke company software.
* Flexibility and adaptability in a multi-cultural work environment.
* Strong customer service skills and professional demeanour.
* Attention to detail and accuracy in documentation.
* Problem-solving skills to ensure prompt resolution of customer queries.
Benefits: * Competitive salary package.
* Opportunities for professional growth and development.
* Dynamic and supportive work environment.