Introduction


Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Gallagher Retail are looking to hire an experienced and dynamic insurance professional to lead their SME service offering in a leadership role with direct line management and responsibility for delivery of the overall financial plan relating to renewals and existing business. Ensuring delivery of high quality service and advice to our clients whilst developing team members to support our clients and driving business performance. This role is based in Brierley Hill.

How you’ll make an impact

How you’ll make an impact
* Maintain a broad knowledge of relevant markets and changes across the industry in order to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values
* Comply with AJG Professional Standards Manual in accordance with statutory requirements for role
* Carry out duties whilst following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business
* Manage and develop a group of Team Managers
* Delivery of financial plan and overall growth of the branch operation
* Enhance the overall satisfaction and experience of our of customers, driving strong consumer duty outcomes
* Driving a professionally engaged team to deliver the highest standards across the business

About You

* Preferably ACII qualified or working towards the ACII qualification or equivalent
* Comprehensive knowledge of general insurance products and services including underlying legal principles and practices
* Good understanding SME commercial product lines and risk management essential for advisory remit
* Good working knowledge of the regulatory environment of the key business unit jurisdictions
* Strong experience in a volume based contact centre style business
* Leadership skills and ideally experience of leading a team of leaders
* Promote strong relationship with key stakeholder managers
* Excellent written and verbal communication and interpersonal skills
* Experienced at using and interpreting MI to drive performance improvement
* Strong financial acumen
* Persistent and tenacious in achieving results
* Strong interpersonal and negotiation skills
* Attention to detail
* Ability to organise and prioritise
* Eligible to work in the UK

Compensation and benefits


On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
* Minimum of 25 days holiday, plus bank holidays, and the option to ’buy’ extra days
* Defined contribution pension scheme, which Gallagher will also contribute to
* Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
* Income protection, we’ll cover up to 50% of your annual income, with options to top up
* Health cash plan or Private medical insurance
Other benefits include:
* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan, HMRC approved, tax effective, stock purchase plan
* Critical illness cover
* Discounted gym membership, with over 3,000 gyms nationally
* Season ticket loan
* Access to a discounted voucher portal to save money on your weekly shop or next big purchase
* Emergency back-up family care
* And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, r