An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key responsibilities:
*Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
*You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
About you:
*Experienced in handling Insurance property Claims from cradle to grave
*Experienced in being able to understand various Insurer Policy wordings to establish validity
*Excellent communication skills verbal and written
*Good time management/organisation skills with diary management experience
*Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
*IT literate and the ability to utilise multiple systems
*Be able to travel to the local office for training/induction or as and when required for team meetings etc.
*Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits:
*Annual basic salary up to £35,000 per annum
*Contributory pension
*Performance related bonus
*Flexi benefits
*Voluntary benefits schemes
*Birthday holiday
*Share purchase scheme