Customer Service Administrator
Annual Salary: £26k per annum + commission 
Location: Southampton (Hybrid Working)
Job Type: Full Time (Monday to Friday)
Are you passionate about helping customers and seeking a career that offers more than just a job? Join a great team as a Customer Service Administrator where you will provide exceptional service and support to customers. This role is ideal for someone with prior experience in customer service or administration who thrives in a dynamic environment.
Day-to-day of the role:
*Communicate effectively at all levels, ensuring clear and positive interactions with customers.
*Remain patient and attentive, consistently providing thoughtful and accurate responses to customer inquiries.
*Utilise a good understanding of Microsoft applications to manage tasks and customer information efficiently.
*Support and advise customers requiring a wide range of information, advice, and guidance.
*Collaborate with colleagues to ensure the highest level of customer satisfaction.
*Take a proactive approach to resolve queries efficiently and effectively.
*Assist customers in completing documentation and other required processes.
Required Skills & Qualifications:
*Proven experience in a customer service or administrative role.
*Strong communication skills, with the ability to remain calm and patient.
*Proficient in Microsoft Office applications.
*Ability to work effectively both independently and as part of a team.
*A proactive approach to problem-solving and query resolution.
Benefits:
*Competitive salary of £26k per annum + commission 
*Hybrid working model, allowing flexibility between home and office.
*Opportunity to work in a supportive and dynamic environment.
How to Apply:
To apply for the Customer Service Administrator position, please submit your CV online. Ensure your CV is up-to-date and reflects relevant experience. Alternatively, you can contact the local Reed Southampton office.