Recoveries Handler
Monday - Friday 9am - 5pm
Salary - up to £30k DOE plus bonus
Chorley - Office Based
We are seeking a dedicated Recoveries Handler to join our clients team in Chorley.
As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.
Recoveries Handler Duties:
*Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
*Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
*Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
*Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
*Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
*Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
*Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
*Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.
Recoveries Handler Benefits:
*Monday-Friday
*Salary up to £30k plus monthly bonus
*Bonus structure
*31 days holiday
*Free parking
*3x Life Assurance
*6% Pension
*Fully paid training
*Excellent progression opportunities
Interested in knowing more?
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