An exciting opportunity to join our client a respected and global Distributor based in London. This is a hybrid role. The successful candidate will have a background within the Logistics industry and be fluent in either German or French along with speaking perfect English. *Arranging deliveries to customers from warehouses in UK and EU by road, ferry, and courier
*Liaison with customers, warehouses, and carriers
*Input of correct information onto internal system, to create forward allocations and warehouse instructions.
*Invoicing customers promptly, with correct VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
*Handling enquiries, complaints and other aspects of customer service as required.
*Monthly stock reconciliations and handling follow-on enquiries from the finance department.
*Handling non-conformances
*Occasional on-site inspection of warehouses
*Processing charges invoices from warehouses, forwarders, and other suppliers
*Project work
*When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences.
*Any other duties at manager’s discretion
Must have experience with dealing with Key Accounts and have a very high level of communication and customer service skills. Excellent opportunity to work for a very sought after company.