Commercial Account Handler
  • England,North West,Greater Manchester,Bolton
  • Full Time, Permanent
  • £35,000 - £42,000 per annum
Job Description:
We’re working with an award-winning insurance brokerage known for delivering excellent service and sound advice. They’re looking to recruit a Commercial Account Handler to join their team—someone who takes pride in doing things properly and enjoys building strong relationships with clients and insurers.


In this role, you’ll be a key point of contact for clients, managing a broad mix of commercial business and helping ensure the smooth running of the account. If you enjoy getting into the detail, working in a supportive team, and maintaining high standards, this could be a great fit.


Responsibilities of the Commercial Account Handler:
*Handle day-to-day servicing of commercial accounts, including new business, renewals, mid-term adjustments, claims, premium finance, and general queries.
*Build trusted client relationships, providing clear advice, the right cover, and excellent service throughout.
*Work closely with Account Executives to retain and grow accounts through strong service and proactive rebroking.
*Ensure all activity complies with FCA rules and internal procedures, with accurate file keeping and documentation.
*Liaise effectively with insurers and underwriters, managing policy documentation and maintaining good relationships.
*Support colleagues where needed, assist with complaints, and take ownership of your own development and CPD.


What we are looking for:
*Previous experience in a commercial broking role with good knowledge of a range of commercial insurance products.
*Confident communicator with a customer-focused approach and relationship-building skills.
*Well-organised, detail-oriented, and proactive.
*Comfortable using insurance systems (e.g. Acturis or Open GI) and Microsoft Office.
*Willingness to work towards Cert CII (if not already qualified).
*Familiarity with FCA compliance requirements and a clear commitment to doing things properly.


Benefits of the Commercial Account Handler:
*Salary £35,000–£42,000 depending on experience.
*Monthly commission/bonus scheme and regular incentives.
*25 days’ holiday plus 2 additional cultural days.
*Vitality healthcare (after probation).
*Life insurance (2x annual salary).
*Monday to Friday, 9.00am–5.00pm.
*Office-based with some hybrid flexibility.
*Pension contribution.
*Regular team socials including quarterly events, monthly breakfasts/lunches, and employee of the month recognition.


Ready to take the leap?
This is an excellent opportunity to join a respected business that values your expertise, offers room to grow, and genuinely cares about doing things the right way.


For a confidential chat, contact one of our specialist consultants and quote job reference NJR16083.
Job number 2873243

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Company Details:
NJR Recruitment
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