Travel Consultant Lead
A specialist company in London arranging international language schooling and homestays for students from Japan coming to Europe, is looking for a Travel Consultant Lead to join their team.


In this role, you will be responsible for the full end-to-end coordination of the Japanese student group programmes, from liaising with schools in Japan and managing local group coordinators in the UK, to designing tailored schedules and ensuring a seamless on-the-ground experience for students.
The ideal candidate should have strong leadership, communication, strategic thinking skills, and be flexible and proactive.


TYPE: Permanent,full-time
WORKING HOURS: Monday to Friday (5 days a week during probation; 3 days in office after)
SALARY: £30k, depending on experience
START: ASAP
LOCATION: Romford, Essex


Academic Programmes Manager Main Responsibilities:
*Plan and manage all aspects of our Japanese student programmes, from initial brief to delivery
*Liaise daily with our partner offices in Japan to finalise programme content and respond to changing needs
*Oversee a remote network of Group Coordinators across the UK
*Ensure timely and accurate submission of host family details, delegating to support staff when needed
*Lead regular programme operations meetings and manage internal milestones and deadlines
*Greet visiting school groups and senior staff when required
*Collaborate with our Academic Planning Manager to align intercultural learning activities with English language goals
*Train and support new staff members as part of your team leadership responsibilities
*Provide regular reports and updates to the General Manager


Academic Programmes Manager Ideal Candidate:
*Strong team management and leadership skills
*Excellent communication - both written and face-to-face
*Ability to think strategically while staying on top of details
*Flexible, proactive, and comfortable with fast-changing plans
*Mature, professional, and confident dealing with senior stakeholders
*Must be UK-based, domestically settled, and hold a clean UK driving licence
*Background in education, cultural exchange, or EFL (English as a Foreign Language)
*Experience working with Japanese clients or knowledge of Japanese culture/language
*Familiarity with the UK school system and confidence in liaising with educational institutions
*Skilled in Microsoft Office (especially Excel, Word, PowerPoint); database knowledge (e.g. MS Access) a plus
*Excellent problem-solving abilities and calm under pressure
*Ability to create and deliver presentations to diverse audiences


** All applicants for the Travel Consultant Lead must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.


If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.