If you’re someone who enjoys variety, thrives in a fast-paced environment, and gets a buzz from helping others, this could be the kind of role that feels like it was made for you.
You won’t be stuck doing the same thing every day. You’ll be part of a genuinely supportive team where your ideas are welcome, your efforts are noticed, and your personality matters just as much as your experience.
Why This Role Could Be Great for You
*You love solving problems and making someone’s day easier
*You enjoy taking ownership and being trusted to get things done
*You want to work with people who support each other and share a laugh when things get busy
*You’re looking to build confidence, learn new systems, and grow in a role that challenges you
*You take pride in being organised, detail-focused, and able to juggle multiple tasks
*You value being part of a company that sees potential, not just a perfect CV
What You’ll Be Doing
*Responding to customer queries via phone, email and live chat
*Processing orders quickly and accurately using internal systems
*Keeping customers informed and resolving any issues along the way
*Coordinating returns and credits with a smooth, hassle-free approach
*Working closely with other teams to keep everything running smoothly
*Managing your own workload and staying on top of daily tasks
*Meeting service targets while keeping the customer experience front and centre
What You’ll Bring
*A warm, professional tone and a natural ability to connect with people
*Strong communication skills and a calm approach under pressure
*Confidence using computers and learning new systems
*A proactive mindset—someone who spots what needs doing and gets stuck in
*Previous office or customer-facing experience is helpful, but not essential
*A stable work history and a genuine interest in being part of a team
If you’re reading this and thinking, "That sounds like me," then we’d love to hear from you. Don’t wait for the perfect moment, just take the next step and apply. Let’s find out if this could be the right fit for you.