Client Services Administrator
other jobs Ortus PSR
Added before 9 hours
  • England,South West,Gloucestershire
  • Full Time, Permanent
  • £28,000 - £33,000 per annum
Job Description:
IFA Administrator – Join a Thriving Wealth Management Firm | Career Growth + Remote Working
Location: Office is Cheltenham – The role is remote, 37.5 hours a week
Salary: £28,000 – £33,000
Join a respected and client-centric Independent Financial Advisory (IFA) firm committed to delivering holistic financial planning to a loyal and growing client base. Known for its supportive culture, modern systems, and dedication to professional development, our firm offers a dynamic environment where your career can truly flourish.
Whether you’re an experienced IFA Administrator or looking to step up in a structured and regulated environment, this is your chance to join a high-performing team where your work is valued and your growth is supported.
Responsibilities
*As an IFA Administrator, you’ll be a key support to Financial Advisers and Paraplanners, ensuring clients receive a seamless, compliant, and professional service.
*Prepare and process new business applications across pensions, investments, protection, and platforms
*Maintain accurate client records on CRM systems
*Liaise with product providers for valuations, policy information, and ongoing servicing
*Generate client reports, illustrations, and letters using provider tools and templates
*Support compliance processes including Anti-Money Laundering (AML) checks and GDPR requirements
*Handle day-to-day client communications in a professional and proactive manner
Requirements
*We’re looking for a highly organised and detail-oriented individual who thrives in a fast-paced financial planning environment.
*Previous experience in an IFA, Wealth Management or Financial Planning firm
*Solid understanding of financial products including pensions, ISAs, bonds, and protection
*Familiarity with industry platforms and provider portals
*Confident using back-office systems
*Excellent communication and interpersonal skills
*Strong administrative, organisational and time management abilities.
Job number 3055173

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Ortus PSR
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