SME Account Handler
other jobs Lawes Insurance Recruitment
Added before 9 hours
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £28,000 - £34,000 per annum
Job Description:
Job title: SME Account Handler
Salary: £34,000
Location: Leicestershire
PURPOSE OF ROLE
On behalf of our client, we’re looking for an experienced Account Handler to join their SME team. This role is all about supporting a wide mix of business clients, managing insurance portfolios, and delivering tailored solutions. The successful candidate will be central to building strong client relationships, ensuring retention, and driving service excellence.
RESPONSIBILITIES
*Manage renewals, mid-term changes, claims, and client queries with accuracy and care
*Provide clear advice on a range of insurance products, making sure clients are fully protected
*Develop and maintain strong relationships with existing clients while spotting opportunities for new business
*Prepare and process policies, renewals, and endorsements, ensuring all documentation is accurate
*Negotiate with insurers to secure the best terms and premiums
*Keep records up to date and compliant with company and FCA standards
*Work collaboratively with colleagues, sharing knowledge and supporting team success
DAY-TO-DAY
*A typical day will involve managing a varied client portfolio, handling high volumes of work, and ensuring deadlines are met without compromising accuracy
*You’ll liaise with insurers, advise clients, and keep all activity in line with compliance requirements, while working closely with your team to deliver seamless service
EXPERIENCE
*Proven background in account handling within commercial insurance
*Strong knowledge of SME/commercial insurance products and markets
*Confidence using insurance systems (Acturis experience a plus)
*Solid understanding of FCA regulations and compliance obligations
*Progress towards CII qualifications (Cert/ACII) is highly desirable
SKILLS
*Strong problem-solving ability and sound judgement
*Great attention to detail and solid organisational skills
*Confidence negotiating with insurers and advising clients
*A collaborative approach, with adaptability to meet changing demands
*A client-first mindset with excellent communication skills
If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at
Salary: £34,000
Location: Leicestershire
PURPOSE OF ROLE
On behalf of our client, we’re looking for an experienced Account Handler to join their SME team. This role is all about supporting a wide mix of business clients, managing insurance portfolios, and delivering tailored solutions. The successful candidate will be central to building strong client relationships, ensuring retention, and driving service excellence.
RESPONSIBILITIES
*Manage renewals, mid-term changes, claims, and client queries with accuracy and care
*Provide clear advice on a range of insurance products, making sure clients are fully protected
*Develop and maintain strong relationships with existing clients while spotting opportunities for new business
*Prepare and process policies, renewals, and endorsements, ensuring all documentation is accurate
*Negotiate with insurers to secure the best terms and premiums
*Keep records up to date and compliant with company and FCA standards
*Work collaboratively with colleagues, sharing knowledge and supporting team success
DAY-TO-DAY
*A typical day will involve managing a varied client portfolio, handling high volumes of work, and ensuring deadlines are met without compromising accuracy
*You’ll liaise with insurers, advise clients, and keep all activity in line with compliance requirements, while working closely with your team to deliver seamless service
EXPERIENCE
*Proven background in account handling within commercial insurance
*Strong knowledge of SME/commercial insurance products and markets
*Confidence using insurance systems (Acturis experience a plus)
*Solid understanding of FCA regulations and compliance obligations
*Progress towards CII qualifications (Cert/ACII) is highly desirable
SKILLS
*Strong problem-solving ability and sound judgement
*Great attention to detail and solid organisational skills
*Confidence negotiating with insurers and advising clients
*A collaborative approach, with adaptability to meet changing demands
*A client-first mindset with excellent communication skills
If you have the relevant experience or know someone that does please contact me now on 07458 162842 or email us at
Job number 3056078
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Company Details:
Lawes Insurance Recruitment
Lawes Consulting Group was founded in 2002 by Steven Lawes and Lee Spink; providing Multi award winning recruitment solutions specialising within the ...