Technical Consultant
£38,000 - £45,000
Full-Time | 1 day a week in Central London office
Our client is looking to hire a switched on consultant to join their London based team. Joining a small but growing consultancy this is a great opportunity to join a company that will invest in your growth and offer development opportunities. You’ll be given the opportunity to develop your skill set with the aim of becoming an expert within your area. This is a role where you’ll be able to work across a variety of client projects from large scale implementations to smaller ongoing support tasks and where you’ll be able to utilise your client facing experience.
THE ROLE:
Working within the consultancy team, you will work both as a team and independently depending on the clients/projects requirements. You will be someone who is comfortable being client facing, helping to problem solve, build solutions and then training the client as needed.
Responsibilities:
- Deliver tasks as part of an implementation of the product
- Meeting with clients and discussing requirements and being consultative in your approach to problem solving and suggesting improvements
- Training clients on solutions
- Working on both projects and support tasks

WHO YOU ARE:
As this is a predominately remote role, this role is really going to need someone who is able to be proactive and can manage their own time and priorities. Our client uses quite a niche product so it’s unlikely that you’ll have worked with it before, however they have an extensive training programme which also offers a path to career progression, so we’re looking for someone who is willing and ready to learn. The role would be great for someone coming from a Tech Support role or Business Analyst role who is looking to take the next step into consulting. As this will involve supporting clients, you’ll be someone who has had experience in client facing roles and taking clients through the end to end process from gathering requirements, to taking the through a project process and implementation. Working directly with a CRM system you’ll also be someone who has had some exposure to implementing the product.

Requirements:
- Background/degree in Computer Science, Engineering, Maths, Physics or similar
- 3+ years experience in a tech support/consultant role
- Experience working with relational databases or CRM Systems
- Experience working in a consultancy environment would be ideal
- Experience working with project based work
- Skills in SQL, HTML, CSS, SSRS and JavaScript
- Experience working within non-profit backgrounds would be desirable

REF: AR129394

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