Role: Account Co-Ordinator
Location: Irlam, Manchester (free parking on site!)
Type: Permanent
Salary: £25,500
Hours: Monday-Friday, 8.30am-4.30pm // 9am-5pm // 9.30am-5.30pm
Reed are delighted to be working with a leading, Manchester based but GLOBAL, chemical manufacturer and global distributor, with clients across a diverse range of sectors including household care, personal care, and industrial applications.
Due to internal growth, the clinet is looking to recruit an Internal Account Coordinator to join their team.
Duties!
· Processing customer orders.
· Order acknowledgment (Confirmation of completion & collection date/ Amending orders, tracking date movements & communicating to customers).
· Providing excellent customer service to customers
· Manage Customer Release Notes.
· Generate invoices to customers.
· Regular dialogue with customers by phone, email and face to face meetings to develop strong relationships.
· Quarterly customer forecast/offtake (Check, Plan and allocate stock).
· Monthly stock report to be generated and sent to customers.
· Assist in organising exhibitions, attending as required.
About you!
· A strong customer service background.
· Order processing experience and working with advising clients
· Work under pressure and to strict and sometimes challenging deadlines, with the ability to prioritise own work
· Work on own initiative but realise the need for the whole team to get the business done.
· Have excellent administration, planning, organisational and time keeping skills.
· Positive "Can Do" attitude to challenge and deliver customer expectations.
· Ability to remain flexible and deliver any ad-hoc duties/specific projects as assigned.