Job Title: Warehouse Manager Location: Gateshead, North East
About the Company A leading UK-based logistics and warehousing business, delivering reliable, flexible, and customer-focused supply chain solutions. The company’s success is built on strong values - safety, integrity, teamwork, and excellence - and a firm commitment to continuous improvement, investment in people, and driving efficiency through innovation.
Role Purpose We’re looking for an experienced Warehouse Manager to lead and manage all warehouse operations at a busy site in Gateshead. The successful candidate will ensure service excellence, safety, and productivity across all areas of the operation. This is a key leadership role, responsible for people management, cost control, resource planning, and maintaining high operational standards to deliver outstanding customer satisfaction.
Key ResponsibilitiesLeadership & People Management * Lead, motivate, and develop a diverse warehouse team to achieve performance, safety, and service objectives.

* Foster a culture of accountability, teamwork, and continuous improvement.

* Manage recruitment, training, and performance development for all warehouse staff.

* Drive employee engagement through clear communication, coaching, and recognition.

* Ensure compliance with all company policies, employment law, and health & safety regulations.

Operational Excellence * Oversee day-to-day warehouse operations including goods in/out, storage, inventory control, and dispatch.

* Monitor and analyse operational KPIs to ensure efficiency, accuracy, and quality.

* Champion continuous improvement initiatives and share best practice across the wider operation.

* Ensure full adherence to customer service level agreements (SLAs) and quality standards.

Financial & Budget Control * Manage the warehouse budget, ensuring cost efficiency and effective resource utilisation.

* Prepare and analyse financial and operational reports to support decision-making.

* Identify opportunities for cost reduction and process improvement.

Skills & Experience Required * Proven experience in warehouse or logistics management, ideally within a fast-paced 3PL or transport environment.

* Strong leadership skills with a track record of developing and motivating teams.

* Excellent operational planning, problem-solving, and decision-making abilities.

* Solid understanding of warehouse management systems (WMS) and inventory control.

* Strong financial acumen with experience managing budgets and performance metrics.

* Excellent communication and stakeholder management skills.

* A proactive, hands-on approach with a focus on continuous improvement and operational excellence.

What’s on Offer * Competitive salary

* Opportunity to join a growing, innovative logistics organisation

* Ongoing training and career development opportunities.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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