About us
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The role
*Support the Senior Compliance Managers in the delivery of functional strategic plans by handling key day-to-day tasks essential to the operation of the Compliance function.
*Assisting with the update and communication of all Compliance policies, standards of conduct and procedures to the business; and helping to organise training where necessary.
*Assisting with the update and communication of all Compliance policies, standards of conduct and procedures to the business; and helping to organise training where necessary.
*Researching and understanding changes in legislation, and how they would affect the business and communicating changes to the business.
*Responsible for supporting the Senior Compliance Managers in ensuring that all activities performed by HDI - particularly Compliance Monitoring - are conducted in accordance with relevant regulations and in accordance with HDI’s internal standards and controls.
Key accountabilities
*Collaborating with the Compliance team on topics for thematic reviews, deep dive reviews and monitoring, and carry out monitoring activities. Plan and lead on identified reviews and projects, liaising with the compliance team and wider business as required.
*Monitoring the Compliance Calendar and ensuring that all activities are completed on time.
*Monitoring the dedicated Compliance Inboxes to assess and distribute emails to other team members as appropriate.
*Breaches Reporting: Assist CMs to log all Breach reporting to a single location (and ongoing maintenance of the central Breach Log) and to maintain the Breach Log. To Monitor the Compliance inbox and log Incidents reported and escalate these to the SCMs.
*Assisting with creating and publishing the quarterly Compliance updates to the business in Compliance Focus
*Reviewing Gifts and Hospitality Requests, providing approval or gathering further information as necessary.
* Compliance Monitoring: Liaise with the Compliance Analyst to undertake regular review activity for quarterly reporting, including: ELTO reporting, contract certainty, conduct MI; and to undertake other ad hoc review tasks as required by the SCM.

*Assisting with Product Governance reviews and assessments.
*Coordinating the annual Conflicts of Interest declarations.
*Assisting with the implementation of any new regulatory
*requirements impacting HDI
Skills & experience
Problem Solving
Uncovers information to identify causal links. Uses a variety of tools/techniques to break down complex issues and spots trends, patterns and interdependencies between issues. Assesses risks and is pragmatic when developing solutions.
Delivery and Accountability
Is accountable for own delivery to support the Compliance team’s priorities and objectives. Prioritises deliverables and identifies roadblocks that might affect delivery. Creates a safe environment whereby people feel safe flagging mistakes.
Developing Capability
Actively develops own knowledge and capabilities and supports the business as a Subject Matter Expert for Compliance across HDI.
Communicating and Influencing
Positively impacts the actions and decisions of stakeholders ensuring that they are involved throughout. Negotiates confidently without damaging relationships whilst building support and buy-in for ideas. Adapts communication style depending on audience.
Customer Focus
Develops a deep understanding of the true nature and complexities of HDI’s customer business and uses that understanding to implement ideas and technical expertise. Takes action to ensure that customer feedback is acted on and operational and technical challenges are overcome, so that customer service excellence is not affected. Builds sustainable long-term relationships with all internal and external stakeholders, and highlights opportunities for business development to the Compliance Manager.
Specialist:
Specific knowledge of FCA and PRA regulation and regulatory change management.
Other
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
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