We’re delighted to be working with a National insurance broker who are looking to recruit an experienced Commercial Account Handler to join their growing team in Stoke-on-Trent.
This is a fantastic opportunity for someone who enjoys managing client relationships and delivering exceptional service within a supportive, forward-thinking business that values its people and rewards expertise.
The Role:
As a Commercial Account Handler, you’ll be responsible for managing a portfolio of commercial clients, ensuring renewals, mid-term adjustments, and day-to-day queries are handled promptly and professionally. You’ll work closely with Account Executives, supporting them in maintaining and developing key client relationships.
Key Responsibilities:
*Managing renewals, amendments, and client servicing across a range of commercial accounts
*Preparing documentation, renewal reports, and presentations
*Negotiating with insurers to secure competitive and comprehensive cover
*Assisting Account Executives with client meetings and development opportunities
*Ensuring all activity meets FCA and internal compliance standards
*Building strong relationships with clients and insurer partners
About You:
*Experience in commercial insurance broking (SME or mid-market level)
*Good technical knowledge of commercial classes such as property, liability, motor, and combined
*Excellent communication and client relationship skills
*Confident managing your own workload and prioritising effectively
*Acturis or similar broking system experience desirable
*Cert CII qualified or working towards
What’s on Offer:
*Salary: £35,000 - £45,000, depending on experience
*Hybrid working flexibility
*25 days holiday plus bank holidays
*Pension scheme and life assurance
*Professional development and CII qualification support
*Friendly, professional working environment with real progression opportunities
This is a great opportunity for an experienced Commercial Account Handler to join a respected independent broker in Stoke-on-Trent, manage a varied book of clients, and develop their career in a supportive and growing team.
Apply today or contact us for a confidential conversation.