Customer Outreach Advisor
other jobs Hales Group Limited
Added before 15 hours
- England,North West,Greater Manchester,Bury
- Full Time, Permanent
- £25,000 - £28,000 per annum
Job Description:
Customer Outreach Advisor
Near Bury St Edmunds
£25,000 - £28,000 DOE (plus OTE)
Monday - Friday (with rotation work for weekends)
On behalf of our client based near Bury St Edmunds, we are seeking a Customer Outreach Advisor to join a busy and supportive team. This full-time role involves handling inbound enquiries, booking appointments, and maintaining accurate records. Previous experience in a customer service or call centre environment is highly desirable, and confidence using CRM systems would be beneficial.
Full training will be provided.
Due to the location, access to your own transport is essential.
Main Duties:
*Respond to inbound customer enquiries with professionalism and warmth
*Manage requests for product information and schedule follow-up appointments
*Maintain accurate records using internal systems and databases
*Coordinate with field representatives to ensure smooth appointment logistics
*Deliver excellent service without outbound cold calling
*Support broader team goals and contribute to a positive call centre environment
Key Skills:
*Clear and confident telephone communication
*Strong organisational and multitasking abilities
*Familiarity with CRM or data entry systems
*Positive attitude and self-motivation
*Ability to work flexibly, including occasional weekends
*Team-oriented mindset with a focus on customer satisfaction
If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to
Near Bury St Edmunds
£25,000 - £28,000 DOE (plus OTE)
Monday - Friday (with rotation work for weekends)
On behalf of our client based near Bury St Edmunds, we are seeking a Customer Outreach Advisor to join a busy and supportive team. This full-time role involves handling inbound enquiries, booking appointments, and maintaining accurate records. Previous experience in a customer service or call centre environment is highly desirable, and confidence using CRM systems would be beneficial.
Full training will be provided.
Due to the location, access to your own transport is essential.
Main Duties:
*Respond to inbound customer enquiries with professionalism and warmth
*Manage requests for product information and schedule follow-up appointments
*Maintain accurate records using internal systems and databases
*Coordinate with field representatives to ensure smooth appointment logistics
*Deliver excellent service without outbound cold calling
*Support broader team goals and contribute to a positive call centre environment
Key Skills:
*Clear and confident telephone communication
*Strong organisational and multitasking abilities
*Familiarity with CRM or data entry systems
*Positive attitude and self-motivation
*Ability to work flexibly, including occasional weekends
*Team-oriented mindset with a focus on customer satisfaction
If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to
Job number 3117704
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Hales Group Limited
Company size: 1,000–2,499 employees
Industry: Recruitment Consultancy
Hales Group Ltd is one of the UK’s leading staffing businesses providing recruitment services to a wide range of sectors throughout the UK.We wo...