Customer Service Advisor
12-Week Ongoing Assignment
Hourly Rate: £12.50
Location: Hanley


Are you an organised, confident communicator looking for a rewarding role? We’re seeking a Customer Service Advisor to join a busy, friendly team on an ongoing assignment, with strong potential for extension at our Hanley office.


About the Role:
You will be responsible for delivering high-quality customer support via phone and email, ensuring clients receive timely updates and clear information. This is a great opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment.


Key Responsibilities:
*Handling incoming calls and responding to customer queries
*Managing email communications and providing accurate updates
*Logging information and maintaining internal systems
*Following processes to ensure a smooth customer journey
*Working collaboratively with colleagues to resolve issues


What We’re Looking For:
*Strong verbal and written communication skills
*A friendly, professional telephone manner
*Good attention to detail and organisational ability
*Confidence using computer systems
*A proactive, customer-focused approach


What’s on Offer:
*£12.50 per hour
*12-week ongoing temporary assignment
*Supportive team environment
*Valuable experience in a professional customer service setting


If you’re ready to hit the ground running and provide exceptional service, we’d love to hear from you!