Casework Coordinator
  • England,London,City of London
  • Full Time, Permanent
  • £31,000 - £34,464 per annum
Job Description:
We are seeking Case Coordinators to play an essential role in supporting a key part of the dispute resolution process for this expanding Ombudsman service. This position is remotely based and requires a detail-oriented individual with excellent organisational skills and a proactive approach to managing tasks.
Client Details
Our client is a well-respected organisation that has rapidly expanded and brings excellence in dispute resolution & wider support to their industry specialism.
Description
Working independently but as part of a Casework Team, you will be responsible for but not limited to the following
*Coordinate and manage according to defined timelines, ensuring all deadlines are met efficiently.
*Provide administrative support to ensure smooth all casework operations.
*Monitor project progress and prepare reports for stakeholders as required.
*Facilitate communication directly to all involved parties, mainly via email.
*Maintain accurate records and documentation related to ongoing projects, utilising IT systems.
*Assist in identifying and resolving any case-related challenges.
*Support across ad hoc tasks to ensure success.
*Ensure compliance with organisational policies and procedures throughout project delivery.
Profile
A successful Case Coordinator will be able to evidence the following skills and knowledge in all areas:
*A strong background in administrative, case work or dispute resolution positions, knowledge of the housing sector will be an advantage.
*Excellent organisational and time management skills.
*High level of proficiency in using a range of IT tools and software.
*The ability to communicate effectively with diverse stakeholders both internally and externally.
*A proactive attitude towards problem-solving and taking initiative.
*Attention to detail and a commitment to accuracy in all tasks.
*Familiarity with compliance and documentation requirements in a professional environment.
*Safeguarding knowledge is important.
*This is a remote based position in the UK.
Job Offer
*Competitive salary up to £34,464.95 - depending on suitability & knowledge.
*Access to the Local Government Pension Scheme.
*25 days of annual leave, rising with service & additional flexi benefits.
*Excellent opportunities for professional & career development
Job number 3118904

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metapel
Company Details:
Michael Page Finance
Company size: 5,000 employees
Industry: Accountancy (Qualified)
Michael Page Finance has been helping to shape successful careers and placing top talent into their dream roles since 1976. We specialise in the perma...
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