Location: Lancaster

Full-time | Salary £24,700 - £26,000 + bonus
Looking for a role where your ambition meets real opportunity?

Join a team that values your growth, celebrates your success, and puts customer experience at the heart of everything.
What You’ll Do:
*Support customers throughout their aftercare journey
*Handle enquiries professionally and efficiently
*Coordinate with internal teams and external contractors to resolve issues
*Log and track cases accurately using internal systems
*Ensure compliance with health, safety, and company policies
*Carry out general admin tasks as needed
What You’ll Bring:
*Experience in customer care within a fast-paced environment
*Strong communication and problem-solving skills
*Attention to detail and ability to stay calm under pressure
*Confidence using Microsoft Word, Excel, and Outlook
*A passion for great service
What You’ll Get:
*Competitive salary and bonus
*Life cover and contributory pension
*Employee benefits platform with discounts and wellbeing support
*A supportive, inclusive environment focused on your development
Ready to make a real impact?

Apply now and take the next step in your career.