Telephone Response Officer
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Added before 1 Days
- England,Yorkshire and The Humber,West Yorkshire
- Part Time, Temporary
- £18.36 per hour
Job Description:
2 Shifts • Part of a 24/7 Team • Community-Based Role
Our client requires another telecare response team and help people live safely and independently at home. They are looking for a compassionate, confident responder to work 15 hours per week across two shifts as part of their 24/7 service.
What you’ll do:
*Answer and triage telecare calls from the service centre
*Provide reassurance, advice, and coordinate the right response
*Attend emergency home visits, including falls, welfare and "no response" calls
*Use lifting equipment, deliver basic first aid, and work with emergency services
*Install and troubleshoot telecare equipment
*Keep accurate records and follow safeguarding procedures
What we’re looking for:
*Calm under pressure and great in urgent situations
*Empathetic, patient and customer-focused
*Reliable, flexible and able to work within a rotating 24/7 service
*Confident working alone and as part of a wider team
An enhanced DBS check is required along with a full manual driving licence
If you want a meaningful, hands-on role that truly makes a difference — we’d love to hear from you.
Our client requires another telecare response team and help people live safely and independently at home. They are looking for a compassionate, confident responder to work 15 hours per week across two shifts as part of their 24/7 service.
What you’ll do:
*Answer and triage telecare calls from the service centre
*Provide reassurance, advice, and coordinate the right response
*Attend emergency home visits, including falls, welfare and "no response" calls
*Use lifting equipment, deliver basic first aid, and work with emergency services
*Install and troubleshoot telecare equipment
*Keep accurate records and follow safeguarding procedures
What we’re looking for:
*Calm under pressure and great in urgent situations
*Empathetic, patient and customer-focused
*Reliable, flexible and able to work within a rotating 24/7 service
*Confident working alone and as part of a wider team
An enhanced DBS check is required along with a full manual driving licence
If you want a meaningful, hands-on role that truly makes a difference — we’d love to hear from you.
Job number 3123540
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Company Details:
pyramid
Company size: 10–19 employees
Industry: Recruitment Consultancy
Here at Pyramid8 its ’All about the people’. Pyramid8 are an award-winning recruitment agency who specialise in both the private and publi...