A leading name in advanced engineering solutions is on the lookout for a motivated and detail-focused Sales Admin to join their Durham-based team. If you thrive in a technical or manufacturing environment and take pride in delivering exceptional customer support, this could be the perfect fit.
Salary & Benefits:
*£27,000–£30,000 per annum (depending on experience)
*Company pension
*Monday to Friday, 9am–5pm working hours
*Healthcare package
*Bonus scheme
Role Overview:
*Handling incoming phone calls and providing excellent customer service
*Responding to customer enquiries via email in a timely and professional manner
*Preparing and raising quotations for clients
*Filing and maintaining customer documentation accurately
*Reporting directly to the Customer Service Manager
*Collaborating with various departments across the business to ensure smooth operations
*Utilising ERP systems to manage customer and order information
*Raising purchase orders and processing purchase invoices
*Generating commercial invoices for export and maintaining related customs records
*Providing holiday cover for key administrative and invoicing functions
What You’ll Bring:
*Hands-on experience with ERP systems (preferred)
*Strong attention to detail and organisational skills
*Clear and confident communication, both written and verbal
*Ability to work independently and collaborate with others
*Background in customer service or administrative support
This is a brilliant opportunity to join a forward-thinking company where your efforts are valued and your career can grow. If you’re ready for a varied and rewarding role in a fast-paced setting, apply now and take the next step with confidence.