A great opportunity has arisen for a Continuous / Process Improvement Engineer to drive continuous improvement across engineering, production, and after-sales operations at a bespoke manufacturing site.
Key Responsibilities:
*Apply Lean, Kaizen, or Six Sigma methodologies to identify and eliminate inefficiencies across the business.
*Lead Continuous Improvement (CI) projects to optimise workflow, productivity, and product quality in line with operational KPIs.
*Collect, review, and interpret data on output, efficiency, warranty performance, and cost metrics to support strategic decision-making.
*Design, implement, and maintain Standard Operating Procedures (SOPs) to ensure consistency, compliance, and safety.
*Work collaboratively with Engineering, Production, and After-Sales teams to identify process issues and develop effective technical resolutions.
*Review and interpret engineering drawings, build specifications, and compliance documentation to ensure build accuracy and adherence to standards.
*Investigate warranty claims, understanding warranty coverage, cost implications, and root causes to support efficient resolution and customer satisfaction.
*Collate and analyse supplier quality and manage cost recovery.
*Provide technical support for HGV-related warranty investigations, including diagnosis of mechanical, electrical, and structural issues.
*Identify recurring warranty trends and implement preventive and corrective actions to reduce rework, downtime, and claim frequency.
*Support training and knowledge sharing across departments to embed a Continuous Improvement culture.
*Lead compliance in quality and type approval legislation, supporting process development and type approval document processing.
Beneficial Skills / Qualifications:
*Strong understanding of automotive or electro-mechanical systems i.e. hydraulics, and electrical components.
*Knowledge of warranty processes – coverage, claims, cost drivers, and resolution workflows.
*Experience in Lean Manufacturing and Continuous Improvement (CI) methodologies.
*Proficiency in technical drawing interpretation and compliance documentation.
*Skilled in data analysis, KPI tracking, and performance monitoring.
*Ability to develop and implement SOPs and process documentation.
*Competent in problem-solving, root cause analysis, and corrective action planning.
*Excellent communication and cross-functional collaboration skills.
*Degree or HND in Mechanical / Automotive / Manufacturing Engineering (or similar discipline).
*Lean Six Sigma Green Belt or equivalent CI certification.
*Previous experience within HGV manufacturing, vehicle conversion, or after-sales warranty environments.
*Familiarity with SolidWorks, production systems, or process analytics tools.
*Proven ability to link technical warranty findings to upstream process improvements.