Job Description
Become a member of the Mercedes-Benz of Brooklands team by joining us as a Systems Vehicle Technician. This role offers an outstanding opportunity to work within the prestigious Mercedes-Benz brand, delivering exceptional technical service and enhancing our customers’ automotive experience. We will absolutely consider other automotive brand experience candidates, we train and invest in Mercedes-Benz ways of vehicle repairs.
Be Part of the Hedin Automotive Team!Mercedes-Benz of Brooklands won the prestigious Mercedes-Benz Aftersales ’Customer Service’ of the year award and has a fantastic customer base in Surrey to serve. With a huge 30 ramp workshop and located in the Mercedes-Benz World brand centre, this is a unique and special place to work.
Overview of the Systems Vehicle Technician RoleIn the pivotal role of a Systems Vehicle Technician, you will be responsible for diagnosing, repairing, and servicing a range of Mercedes-Benz vehicles.
Key Responsibilities for a Systems Vehicle Technician*Conduct diagnostics and repairs on Mercedes-Benz vehicle systems, including engine, transmission, electrical, and hybrid systems.
*Perform routine vehicle servicing and scheduled maintenance according to manufacturer specifications.
*Utilise diagnostic equipment and software to identify and troubleshoot issues efficiently.
*Ensure all work complies with Mercedes-Benz quality standards and safety regulations.
*Maintain accurate records of work completed and materials used.
*Collaborate with service advisors and customer service teams to provide detailed service reports and recommendations.
*Stay updated with the latest technical developments and advancements in vehicle systems.
Essential Qualities for the Ideal CandidateThe successful candidate will showcase strong technical skills, a keen eye for detail, and a commitment to customer satisfaction. Essential skills and attributes include:
*Certification in automotive technology or a related field (e.g., NVQ Level 3 or higher).
*Proven experience with vehicle systems diagnostics and repairs, preferably within a premium brand environment.
*Excellent problem-solving skills and ability to work on multiple tasks efficiently.
*Strong communication skills, providing clear and precise information to both colleagues and customers.
*A proactive and committed approach to automotive excellence and customer service.
Benefits of Joining Our Team*Flexible work pattern options; e.g. early start, early finish.
*40 hrs per week.
*Very competitive salary package with realistic performance-related bonuses.
*25 days of annual leave plus UK bank holidays.
*Inclusive pension scheme and comprehensive life assurance benefits.
*Access to our Employee Assistance Programme, promoting health and wellbeing.
*Career growth and development opportunities through ongoing training and support.
*Investment in E.V skills training.
*An inclusive workplace culture that celebrates diversity and welcomes all backgrounds.
Application ProcessWe invite individuals who are passionate about automotive innovation to apply for the Systems Vehicle Technician position at Mercedes-Benz of Brooklands. We are committed to fostering a diverse and inclusive environment for all employees.
Hedin Automotive is an equal opportunity employer. Successful candidates will be subject to pre-employment checks, including verification of previous employment, address checks, and a criminal records check. Learn more about our business and values at .