Technical Support Engineer - UX
other jobs Proactive Appointments
Added before 1 Days
- England,South East,Surrey
- Full Time, Contract
- £200 - £214 per day
Job Description:
Technical Support Engineer – UX
Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support services.
Hybrid working
Duration - 12 months
Inside IR35
Skills & Experience
*2+ years of related experience within technical support or software coding environment
*Experienced in providing SaaS support
*Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab
*UI development or support experience
*Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development o Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial)
*Troubleshooting experience using browser developer tools
*Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus.
*Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (e.g. MySQL, Oracle).
*Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
*Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease
*Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
*Personal commitment to quality and customer service
*Ability to multi-task and efficiently manage case backlog Should be a team player working efficiently in a collaborative environment
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support services.
Hybrid working
Duration - 12 months
Inside IR35
Skills & Experience
*2+ years of related experience within technical support or software coding environment
*Experienced in providing SaaS support
*Experience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLab
*UI development or support experience
*Experience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development o Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial)
*Troubleshooting experience using browser developer tools
*Advance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus.
*Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (e.g. MySQL, Oracle).
*Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
*Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with ease
*Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
*Personal commitment to quality and customer service
*Ability to multi-task and efficiently manage case backlog Should be a team player working efficiently in a collaborative environment
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
Job number 3148354
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Company Details:
Proactive Appointments
Company size: 20–49 employees
Industry: Recruitment Consultancy
With 30 years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the pref...