We are seeking an experienced Operations & Development Lead to oversee and optimise operations within the technology department of a cutting-edge insurance-focused environment. The successful candidate will have expertise in Azure and CI/CD processes, ensuring efficient and streamlined workflows.
Client Details
This role is with a small-sized organisation operating within the insurance industry, known for its innovative approach to technology.
Description
RESPONSIBILITIES

Platform Ownership & Stability
*Own the production environment end-to-end: performance, stability, and availability.
*Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures.
*Approve production releases, ensuring testing adequacy and adherence to change-management processes.
Development & Tooling
*Take full ownership of our internal C# dashboard tool used to monitor and administer the product suite.
*Extend and enhance this tool as needed to support evolving operational requirements.
*Ensure it provides deep visibility and effective controls for supporting the environment.
*Perform initial code-level triage when issues arise before involving the development team.
*Build custom tooling and automation to improve observability, operational efficiency, and reliability.
DevOps & Infrastructure
*Define, build, and configure monitoring, alerting, and instrumentation - choosing when to build custom solutions vs. when to use off-the-shelf tools.
*Oversee DevOps practices: CI/CD pipelines, IaC, deployment automation, and release quality gates.
*Manage and develop a small operational team, including the existing DevOps engineer who will report into this role.
Collaboration & Leadership
*Work closely with development teams to ensure production readiness and smooth releases.
*Communicate clearly with both technical and non-technical stakeholders during incidents.
*Contribute to the on-call rotation and respond to critical issues as required.
Profile
WHO YOU ARE
*A developer at heart - someone who writes production-quality code and can take ownership of internal tools, not just configure existing systems.
*Confident diving into unfamiliar codebases to diagnose issues quickly.
*Calm under pressure with a structured, methodical approach to incident management.
*Experienced in leading and developing small technical teams.
*A strong coRESPONSIBILITIESPlatform Ownership & Stability
*Own the production environment end-to-end: performance, stability, and availability.
*Lead incident response, coordinate teams during outages, drive root-cause analysis, and implement preventive measures.
*Approve production releases, ensuring testing adequacy and adherence to change-management processes.
*Development & Tooling
* Take full ownership of our internal C# dashboard tool used to monitor and administer the product suite.

*Extend and enhance this tool as needed to support evolving operational requirements.
*Ensure it provides deep visibility and effective controls for supporting the environment.
*Perform initial code-level triage when issues arise before involving the development team.
*Build custom tooling and automation to improve observability, operational efficiency, and reliability.
*DevOps & Infrastructure
*Define, build, and configure monitoring, alerting, and instrumentation - choosing when to build custom solutions vs. when to use off-the-shelf tools.
*Oversee DevOps practices: CI/CD pipelines, IaC, deployment automation, and release quality gates.
*Manage and develop a small operational team, including the existing DevOps engineer who will report into this role.
*Collaboration & Leadership
*Work closely with development teams to ensure production readiness and smooth releases.
*Communicate clearly with both technical and non-technical stakeholders during incidents.
*Contribute to the on-call rotation and respond to critical issues as required.
Job Offer
*Competitive salary ranging from £80,000 to £95,000 per annum.
*Flexible working arrangements with a minimum of 3 days on-site.