Location: Borough Green area
Salary: Up to £28,500 + benefits
Type: Full-time, permanent

We’re supporting a long-established organisation with a busy function to recruit an experienced Parts Advisor. This role sits within a close-knit team where accuracy, organisation and excellent customer service are central to day-to-day success.

The Role

You’ll be working in a fast-moving parts environment, supporting customers, internal teams, and daily operations. This position is ideal for someone who enjoys a mix of customer interaction, administration, and hands-on stock control.

Key Responsibilities

*Handling incoming calls and enquiries and taking ownership of each one
*Processing customer orders across multiple channels
*Providing product alternatives and identifying add-on opportunities
*Managing online queries and orders
*Supporting proactive outbound calling during quieter periods
*Building strong customer relationships to support repeat business
*Completing accurate administrative tasks and documentation
*Monitoring stock levels, ordering parts and maintaining organised storage
*Using catalogues, systems and price lists to identify correct part numbers
*Ensuring stock records remain accurate and up to date
*Supporting occasional local deliveries when required
*Maintaining a tidy, safe working environment
*Following all internal procedures relating to payment handling, fraud prevention and H&S
What We’re Looking For

*Minimum 2 years’ experience in a Parts Advisor role (mandatory)
*Strong technical understanding of parts/stock identification
*Confident working under pressure with multiple demands
*Good interpersonal and communication skills
*Proficient in basic Microsoft Word & Excel
*Accurate, organised and able to multitask
*A team player with a proactive and customer-focused approach
*Valid driving licence
*Forklift licence (or willingness to train)


If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.