Dynamics 365 Developer – Contract Role
Location: Hybrid – City of London
Duration: 6 months (initial)
Rate: £650–£750 per day (Inside IR35)


Main Duties & Responsibilities
*Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise.
*Serve as technical lead for Dynamics 365, providing expert advice on all aspects of Dynamics 365 and PowerApps.
*Collaborate with internal teams to shape the roadmap for Dynamics 365, PowerApps, and associated M365 services.
*Share knowledge and mentor team members on Dynamics 365 and Power Platform.
*Identify opportunities to enhance existing solutions and expand usage of Dynamics 365 and PowerApps.
*Deliver new development work aligned with IT strategies and manage external resources when required.
*Provide system administration and third-line technical support.
*Manage release and deployment processes for Dynamics 365 and PowerApps.
*Maintain technical documentation, programming standards, and source code.
*Monitor licences, permissions, and security roles.
*Analyse service logs for security anomalies and manage Microsoft support cases.
*Ensure compliance with data retention policies and relevant legislation.
*Promote health, safety, and equal opportunity policies in all duties.
Professional Qualifications / Education
*Degree level or equivalent professional experience.
*Relevant accreditations in Dynamics 365 and PowerApps development, configuration, and support.
*ITIL Foundation certification.
*Experience in Agile / DevOps environments.
*Understanding of ICT standards (HMG Security Policy Framework, ITIL V3, ISO/IEC 27001, etc.).
Experience Required
*Proven track record delivering major IT projects in large, complex organisations.
*Strong experience in M365 services development and delivery.
*Solution design experience across technical domains.
*Excellent stakeholder engagement and communication skills.
*Experience managing third-party suppliers.
*Detailed understanding of information architecture and taxonomy.
Technical Skills
*Strong knowledge of Dynamics 365/CRM and PowerApps.
*Ability to resolve complex Dynamics 365 and PowerApps issues.
*Proficiency in C#, HTML5, CSS, JavaScript frameworks.
*Familiarity with Microsoft O365 services (Power Automate, Power BI, SharePoint Online, Teams).
*Knowledge of Azure AD, Hybrid AD, Azure automation (desirable).
*Understanding of MS licensing and SharePoint technologies.
*PowerShell scripting and Azure DevOps/GitHub experience (desirable).
Essential Skills
*Strong Dynamics 365 experience, preferably Customer Insights – Data & Journey and Dynamics 365 Sales.
*Knowledge of out-of-the-box CRM configuration and customization.
*Experience integrating Dynamics 365 with third-party systems using Dataverse, APIs, and Power Automate.
*Ability to design and implement solutions using JavaScript, C#, ASP.Net, Power Automate, and plugins.
*Experience with KingswaySoft and XRMTools for data ingestion and unification.