Automotive Service Advisor based in Guildford

45hrs per week
1 in 4 Saturdays (8am-12pm) paid at 1.5 x hourly rate.

Basic Salary = £33,600
Bonus Scheme = £3,600
OTE = £37,400
+ Uncapped Upsell Bonus for key products

Our client is seeking a customer-focused Automotive Service Advisor to be the key link between customers and the service department. You’ll ensure a smooth service experience from check-in to vehicle pickup.

Responsibilities
*Greet customers and identify service needs
*Schedule appointments and manage workflow
*Prepare and explain repair orders, costs, and timelines
*Provide updates on vehicle status
*Coordinate with technicians for accurate diagnostics
*Promote recommended services
*Handle warranty and insurance claims
Requirements
*Strong communication and customer service skills
*Automotive knowledge preferred
*Ability to explain technical details clearly
*Organized, with good time-management skills
*Proficient with service software and MS Office
*Valid driver’s license
Experience
*Prior automotive or customer-facing experience preferred
*Dealership experience is a plus
Why Join?
*Competitive pay and benefits
*Training and career development
*Supportive, professional team environment


Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.

Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.