Customer Relationship Manager
other jobs Elevation Recruitment Group
Added before 4 Days
- England,Yorkshire and The Humber,West Yorkshire
- Full Time, Permanent
- £35,000 - £40,000 per annum
Job Description:
Job Title: Customer Relationship Manager
Location: Keighley
Salary: £35,000 – £40,000 DOE
Benefits: 4 day working week, company pension + more
About the Opportunity:
We are currently working with a reputable manufacturing business in Keighley is looking to recruit a Customer Relationship Manager to strengthen their commercial and customer-facing operations.
The Role:
This is a key position focused entirely on managing and developing relationships with existing customers. You will take ownership of the full customer journey, from initial enquiry through to production, project coordination, and final delivery. Working closely with engineering, production, and commercial teams, you will ensure every customer receives exceptional service and accurate, timely communication.
Key Responsibilities:
* Own and develop key customer relationships, including large and international accounts, acting as the main point of contact
* Take full responsibility for customer projects from enquiry through to delivery, overseeing scope, cost, timelines and technical detail
* Provide day-to-day guidance and support to a Sales Coordinator, ensuring consistency and high service levels
* Partner closely with engineering and manufacturing teams to keep orders moving efficiently and accurately
* Manage commercial elements such as pricing structures, quotations and contract details
* Arrange and track samples, managing realistic lead times and customer expectations
* Support overseas customers and export-related requirements
* Work alongside the sales administration function who manage order amendments, scheduling and logistics
About You:
* Strong interpersonal skills: friendly, approachable, and confident communicating at all levels
* Experience working within a manufacturing environment is essential
* Highly organised, able to manage complex projects from enquiry to delivery
* Commercially aware, with an understanding of pricing and budgeting
* Willing to learn / or experienced in export processes and supporting international orders
Why Apply?
This is an excellent opportunity to join a highly respected manufacturer. Ideal for someone who thrives in a customer-focused, commercially minded role with real variety and ownership.
Location: Keighley
Salary: £35,000 – £40,000 DOE
Benefits: 4 day working week, company pension + more
About the Opportunity:
We are currently working with a reputable manufacturing business in Keighley is looking to recruit a Customer Relationship Manager to strengthen their commercial and customer-facing operations.
The Role:
This is a key position focused entirely on managing and developing relationships with existing customers. You will take ownership of the full customer journey, from initial enquiry through to production, project coordination, and final delivery. Working closely with engineering, production, and commercial teams, you will ensure every customer receives exceptional service and accurate, timely communication.
Key Responsibilities:
* Own and develop key customer relationships, including large and international accounts, acting as the main point of contact
* Take full responsibility for customer projects from enquiry through to delivery, overseeing scope, cost, timelines and technical detail
* Provide day-to-day guidance and support to a Sales Coordinator, ensuring consistency and high service levels
* Partner closely with engineering and manufacturing teams to keep orders moving efficiently and accurately
* Manage commercial elements such as pricing structures, quotations and contract details
* Arrange and track samples, managing realistic lead times and customer expectations
* Support overseas customers and export-related requirements
* Work alongside the sales administration function who manage order amendments, scheduling and logistics
About You:
* Strong interpersonal skills: friendly, approachable, and confident communicating at all levels
* Experience working within a manufacturing environment is essential
* Highly organised, able to manage complex projects from enquiry to delivery
* Commercially aware, with an understanding of pricing and budgeting
* Willing to learn / or experienced in export processes and supporting international orders
Why Apply?
This is an excellent opportunity to join a highly respected manufacturer. Ideal for someone who thrives in a customer-focused, commercially minded role with real variety and ownership.
Job number 3199479
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Company Details:
Elevation Recruitment Group
As an integrated Group of multi-disciplined recruitment specialists, Elevation is deliberately dedicated to our clients in Yorkshire, Lincolnshire and...