Avencia are partnered with a leading global insurer to recruit a Marine Claims Adjuster into their Leeds office.
Avencia are working with a well-established insurer who are looking to expand their Marine Claims function with the hire of a Claims Adjuster in Leeds. This is an exciting opportunity to join a specialist team handling a diverse portfolio of marine liability claims.
The successful candidate will be responsible for managing low-value marine liability claims that originate from the London market, working closely with colleagues in London and reporting directly to the London-based Claims Manager. You’ll be joining a collaborative, high-performing team committed to delivering excellent service to brokers and insureds across a broad and varied marine book.
The role
*Handle a portfolio of low-value marine liability claims from first notification through to settlement.
*Work closely with the London Claims team to ensure consistent handling, reserving and service standards.
*Maintain strong relationships with brokers, insureds and external partners, providing clear, professional communication throughout the claims process.
*Update internal and London market systems and ensure all stakeholders are kept informed of key developments.
*Contribute to team reporting, trend analysis and ongoing claims initiatives.
*Support the wider claims function by sharing insights, contributing to process improvements, and upholding the organisation’s claims philosophy.
Skills & experience
*Experience handling marine liability claims (essential).
*Good knowledge of the insurance market and claims processes.
*Strong organisational skills with the ability to prioritise effectively.
*Clear written and verbal communication skills and confidence engaging with brokers and clients.
*A collaborative mindset and a proactive, solutions-focused approach to work.
*The ability to analyse claims information, identify trends and escalate issues appropriately.