IT Service Desk Technician –FTC
*Annual Salary: £28,142 - £30,024
*Location: Bath
*Job Type: Fixed Term until 31st December 2026
We are seeking an experienced IT Service Desk Technician to work for a highly regarded Bath based organisation within the education sector
This role is ideal for a professional with a background in IT, preferably within an education environment, who is committed to ensuring the smooth operation of IT systems and providing excellent support to staff and students.
Day-to-day of the role:
*Manage and resolve IT tickets, ensuring efficient troubleshooting and problem-solving to support staff efficiency and enhance the learning experience for students.
*Share responsibility for the delivery of the Break-Fix Service, providing onsite support as part of the Central Services and Support Team.
*Maintain the Local Area Network and Wi-Fi network within the Trust, ensuring reliable connectivity and performance.
*Collaborate with team members to support the overall IT strategy and contribute to a high-functioning team environment.
Required Skills & Qualifications:
*Minimum of 2 years’ experience as an IT Support/Service Desk Technician.
*Strong knowledge of Microsoft 365 applications and their administration.
*Familiarity with Active Directory, Group Policy, and network management, including Access Points and Switches.
*Experience with Help Desk Systems such as Freshdesk.
*Ability to provide Break Fix and Remote Hands support service for various End Point devices (e.g., Laptops, Desktops, iPads, Projectors).
*Excellent problem-solving skills and a passion for delivering positive outcomes.
*Effective team player with a commitment to developing a groundbreaking IT strategy in education.
If you are interested in this position please apply online or for more information please contact me on