Student Services Adviser
*Location: Bournemouth
*Contract Type: Temporary Contract
*Salary: £13.19 PAYE £16.82 UMBRELLA
Are you passionate about supporting students and delivering exceptional service? We are seeking a Student Services Adviser for a temporary 2–3 month placement in Bournemouth. This role is crucial in assisting students to navigate their Educational experience effectively.
Day-to-day of the role:
*Serve as the first point of contact for students seeking guidance and support on various issues including accommodation, funding, travel, and general student life.
*Provide specialist advice and manage queries related to university-managed accommodation, funding, bursaries, and travel arrangements.
*Coordinate applications, allocations, and arrivals for university-managed accommodation.
*Actively support and participate in the delivery of residential life activities and events to enhance student community engagement.
*Maintain accurate records and ensure compliance with data protection regulations.
*Collaborate with internal teams and external partners to ensure high-quality support and positive student experiences.
*Create and distribute student-facing communications through various channels including documents, publications, and social media.
*Contribute to the continuous improvement of Student Services by implementing feedback and innovative ideas.
Required Skills & Qualifications:
*Proven experience in student support, customer service, or an administrative role.
*Strong organisational skills with the ability to handle fluctuating workloads effectively.
*Excellent communication and interpersonal skills, with a sensitive and student-focused approach.
*Ability to work both independently and as part of a team.
*Willingness to travel to halls of residence and work occasional evenings or weekends as needed.
*Familiarity with specialist software systems and a commitment to ongoing professional development.
Benefits:
*Opportunity to be part of a supportive and student-centred team.
*Make a significant impact on enhancing the student experience.
*Work in a dynamic, varied, and rewarding role within a vibrant university setting.
*Gain valuable experience in a fast-paced student services environment.
To apply for the Student Services Adviser position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.