Role: Facilities Assistant
Salary: £25,000 - £27,000
Location: Sheffield, South Yorkshire
Contract: Full time, permanent, hybrid

This position plays an important part in delivering a smooth and effective Facilities service. Typical duties may include:
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Carrying out basic maintenance and building-fabric tasks
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Supporting front-of-house and reception services
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Assisting with routine health & safety activities

You will work closely with the regional Facilities Manager and Assistant Facilities Manager.
Key Working Relationships
You will regularly interact with colleagues across the business, including: Facilities and Building Management, IT, contractors, landlords, partners and other internal support teams.
Main Responsibilities *
Help maintain a professional environment for colleagues and visitors
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Monitor the Facilities Helpdesk inbox and respond promptly to queries
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Build awareness of service-level and performance targets
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Liaise with contractors and monitor progress on assigned tasks
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Complete basic maintenance duties, such as desk moves, temperature checks and flushing low-usage outlets
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Support the creation of a safe workplace by identifying issues and escalating them appropriately
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Understand emergency procedures and participate in annual evacuation drills
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Stay informed about relevant health & safety policies
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Assist Client Services with meeting-room setups and AV checks
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Welcome visitors when required and follow all security procedures, including managing access passes

This list is not exhaustive and the postholder may be asked to take on additional reasonable duties.
About You *
Willing to learn and develop new skills
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Strong communication skills
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Practical, hands-on approach with enthusiasm for problem-solving
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Able to ask the right questions to gather information and suggest sensible solutions
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A supportive team player with a positive, customer-focused attitude
Skills *
Basic knowledge of Microsoft Office applications (desirable)
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Able to work independently, stay proactive, and maintain standards under pressure
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Well organised, with strong attention to detail
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Good listening and information-gathering skills
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Creative approach to resolving problems
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Excellent written and verbal communication skills
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Able to build productive relationships with internal and external stakeholders
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Flexible and willing to support occasional out-of-hours tasks
Experience & Qualifications *
Good overall standard of education, including Maths and English
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Understanding of customer service principles
What We Offer
We provide a benefits package designed to offer flexibility and support your wellbeing. Examples include:
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Competitive salary, reviewed annually
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Flexible hybrid-working arrangements
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Generous bonus scheme
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Up to 25 days’ annual leave (increasing with service)
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Holiday purchase scheme
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Private medical insurance
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Enhanced parental leave
*Workplace adjustments for disabled colleagues in line with the Equality Act 2010

Additional Information:
*CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.
*This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days