A growing accountancy firm in Bury St Edmunds is seeking a confident and organised Client Manager to take responsibility for leading teams, coordinating client activity and ensuring operational excellence. This is a great opportunity for someone who enjoys a varied workload and wants to play a key role in shaping a busy practice.
The Client Manager will oversee daily operations, support employee performance, and collaborate with senior leadership to streamline processes and encourage long-term growth. You will also act as a trusted contact for clients, helping to deliver a consistently high standard of service.
Responsibilities: * Guide and mentor team members, overseeing task allocation, skills development and regular feedback.

* Review and refine internal workflows to improve efficiency and client satisfaction.

* Handle client communication, ensuring queries are addressed quickly and professionally.

* Contribute to planning, compliance work and wider business initiatives alongside senior leaders.

* Monitor adherence to relevant regulations and industry requirements.

Benefits: * 25 days’ annual leave plus bank holidays

* Ongoing CPD and training

* Flexible hybrid working

* Enhanced maternity scheme

* Income protection for long-term illness.

* Life assurance policy

* Study support and professional memberships

* Health cash plan

* Enhanced sick pay.

* Wellbeing programme

* Regular social events