Home-based | UK travel | Flexible working
Looking for a role where you can genuinely shape the quality of training across the engineering and construction sectors? This is your chance to take ownership of a national provider network, drive standards, and make a real impact on workforce development.
We’re seeking a confident, relationship-driven professional who can blend quality assurance, stakeholder engagement, and continuous improvement into one high-impact role.
? What You’ll Do
You’ll be the driving force behind a high-performing training provider network. Your work will ensure providers deliver consistently high-quality training that meets the needs of employers across the UK.
Your key responsibilities include:
*Leading and refining the approval process for providers, trainers, examiners, facilities, and courses.
*Guiding new providers through onboarding with clarity, confidence, and pace.
*Using data and insight to spot gaps, trends, and opportunities for improvement.
*Strengthening the provider network to ensure the right capability and geographic coverage.
*Raising delivery standards through coaching, collaboration, and improved SOPs.
*Championing provider satisfaction through structured engagement, forums, and monthly drop-ins.
*Ensuring provider information is accurate across internal systems.
*Leading the Product Administration and Customer Support teams to deliver fast, transparent service.
? What You Bring
You’ll thrive here if you’re proactive, organised, and great with people. You enjoy improving processes, solving problems, and building strong relationships.
You’ll need:
*Strong stakeholder or provider-facing experience.
*Understanding of engineering construction environments, plant, or equipment.
*Experience in quality assurance, training, competence, or continuous improvement.
*Excellent communication and organisational skills.
*A customer-focused, commercially aware mindset.
And personally, you’ll be:
*A confident communicator
*A pragmatic problem solver
*A collaborative team player
*Someone who takes ownership and delivers
*Professional, resilient, and committed to high standards
�? Benefits That Stand Out
Work–Life Balance
*25 days holiday (rising to 30 with service) + bank holidays
*3 days reserved for Christmas closure
*Flexible hours: start between 8–10am, finish between 4:30–6:30pm
*Home-based role with UK travel (2-4 trips per month)
Financial & Lifestyle
*Competitive pension with matched contributions (4.5%–8.5%)
*Extra 1% employer contribution via salary sacrifice
*Annual salary review every April
*Benefits portal: Cycle to Work, electric car lease, cashback health plan, retail discounts
Family & Wellbeing
*Enhanced maternity pay (up to 26 weeks, no service requirement)
*Enhanced paternity pay (up to 4 weeks at full pay)
*Occupational sick pay (up to 14 weeks full pay, rising to 28 weeks)
*Employee Assistance Programme
*Mental Health First Aiders
Home Working Support
*£310 home-office setup fund (desk, chair, lighting)
*Laptop, monitor, mobile phone provided
*Requires reliable broadband (min 38mbps)
Development
*Structured appraisal and development programme