IT Support Technician
other jobs Pure Resourcing Solutions
Added before 7 Days
- England,East of England,Cambridgeshire
- Full Time, Permanent
- £26,000 - £30,000 per annum
Job Description:
I’m currently recruiting for an IT Support Technician on behalf of a Managed Service Provider, due to continued growth.
This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It’s well suited to an IT Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments.
Key Responsibilities:
*Provide 1st and 2nd line support across client networks and end-user environments.
*Diagnose, troubleshoot, and resolve technical issues, escalating where appropriate.
*Deliver clear and professional communication via phone and email.
*Provide remote support and occasional on-site assistance as required.
About You:
*At least 1 year of experience within an MSP or a demonstrably high-volume, fast-paced support environment.
*Experience supporting Microsoft-based environments and cloud technologies.
*Comfortable working across a mix of 1st and 2nd line support tickets.
*Flexible approach to working hours when required.
*Full driving licence & access to your own vehicle.
Next Steps: Apply now!
This role offers a fast-paced support environment with opportunities to develop both 1st and 2nd line support skills. It’s well suited to an IT Technician with experience in an MSP or a similarly high-volume support setting, looking to broaden their technical exposure while supporting multiple customer environments.
Key Responsibilities:
*Provide 1st and 2nd line support across client networks and end-user environments.
*Diagnose, troubleshoot, and resolve technical issues, escalating where appropriate.
*Deliver clear and professional communication via phone and email.
*Provide remote support and occasional on-site assistance as required.
About You:
*At least 1 year of experience within an MSP or a demonstrably high-volume, fast-paced support environment.
*Experience supporting Microsoft-based environments and cloud technologies.
*Comfortable working across a mix of 1st and 2nd line support tickets.
*Flexible approach to working hours when required.
*Full driving licence & access to your own vehicle.
Next Steps: Apply now!
Job number 3219475
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Pure Resourcing Solutions
Company size: 50–99 employees
Industry: Recruitment Consultancy
We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professi...