We’re working with a successful and growing business that is expanding its team due to increased demand. They are looking for a confident and proactive Customer Service Administrator to join their friendly office. This is a temporary role with the potential to become permanent for the right candidate.
Key Responsibilities:
*Handling inbound customer calls and queries
*Processing sales and web orders
*Responding to product and account enquiries
*Managing returns, refunds, and courier arrangements
*Resolving invoice queries and processing payments
*Assisting customers via webchat
What We’re Looking For:
*Previous experience in a customer service role
*Excellent communication skills
*Strong IT skills and ability to learn new systems
*A proactive team player with a positive attitude
If you’re ready to join a thriving company where your contribution matters, apply today!