Meraki Talent are delighted to be partnering with a leading financial services organisation in Glasgow as they continue to expand their operations team. We are seeking a client-focused Financial Services Administrator who is passionate about delivering an exceptional customer experience within a fast-paced, supportive environment.

As a key member of the operations team, you’ll be responsible for ensuring clients receive a smooth, efficient, and positive service experience. You will handle a varied workload, managing multiple priorities and maintaining accuracy and professionalism throughout.

Key Responsibilities
*Act as the first point of contact for existing customers, providing friendly and professional support
*Respond to general and pension-related queries promptly and accurately
*Process pension transfers and update internal systems with precise customer information
*Maintain compliance with company processes and service-level agreements
*Build and maintain strong client relationships through clear and proactive communication
*Manage your own workload effectively, ensuring all deadlines are consistently met

Applicants should have previous experience within financial services, ideally within a platform or pension transfer environment. Additionally, applicants should have strong communication skills with a genuine passion for client service, as well as being highly organised, with the ability to prioritise and meet deadlines in a busy team environment.


Offering an excellent salary and additional benefits.

Apply Now

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Jennifer wants: Financial Services, Wrap, Pensions, Transfers, Customer Experience

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