Senior Credit Controller
Location: Birmingham
Salary: £32,000
Contract: Full-time, Permanent
Robert Walters are currently supporting a leading business based in Birmingham in their recruitment of a Senior Credit Controller on a permanent basis. The role is a great opportunity for an experienced credit controller to join an amazing team that can offer development and progression.
Key Responsibilities
*Manage a designated trade debtor ledger through verbal and written communication, achieving personal cash collection targets.
*Ensure effective use of the FSCM system, following best practice guidelines.
*Facilitate debtor payments to agreed terms and take timely action on late payments.
*Reconcile accounts on a monthly, termly, and annual basis.
*Accurately allocate all payments received on designated ledgers.
*Attend monthly reviews with senior management to highlight debt risks and opportunities.
*Maintain accurate client details on the sales ledger, including diary notes and reconciliations.
*Adhere to credit control best practice standards and work towards reducing overdue debt.
*Collaborate with the Credit Control Team Manager to review ledger risks and opportunities.
*Identify areas for improvement and contribute ideas to enhance departmental effectiveness.
*Provide detailed information for debt reporting ahead of executive meetings.
*Ensure compliance with health and safety standards and report incidents via approved processes.
Essential Criteria
*Excellent verbal and written communication skills.
*Previous experience of working in a credit controller role with large complex ledgers
*Proven ability to embrace technology and process improvement
*Strong customer service skills with a proven track record.
*Ability to work independently and take initiative.
*Solution-oriented with strong problem-solving skills.
*Advanced competency in MS Excel.
*Commitment to achieving targets, including flexibility to work outside normal office hours when required.
Desirable Criteria
*Previous experience in a credit control role within a fast-paced organization.
*Positive, can-do attitude and resilience during times of change.
Core Competencies
*Customer and service orientation.
*Responsiveness and analytical ability.
*High-impact communication with clarity and professionalism.
*Openness to new ideas and continuous learning.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates