Conveyancing Quoting Assistant

Solihull

Monday – Friday 9am – 17:15pm

Salary DOE

We have partnered with a national law firm, who are looking for a proactive quoting assistant to provide administrative and customer support to their Residential Property team, focusing on handling initial client enquiries and preparing quotes for sales and purchases. The position requires a basic understanding of the property sale and purchase process, strong organisational skills, and the ability to work independently.

Key Responsibilities

*Act as the first point of contact for prospective clients, primarily by phone.
*Complete internal forms accurately and maintain data tracking systems.
*Provide clients with information about Residential Property services and follow up on enquiries to support lead conversion.
*Prepare and deliver accurate quotes for potential clients.
*Communicate with clients via email, phone, and online enquiry platforms.
*Carry out general administrative duties as required.
*Work safely in accordance with relevant health and safety legislation.
*Maintain a high level of accuracy and attention to detail.
*Undertake any other reasonable duties as required.


Key Duties:

*Strong communication skills, both written and verbal.
*Excellent telephone manner and confidence in speaking with clients.
*Ability to manage and prioritise a varied workload independently.
*Good understanding of basic property sale and purchase processes.
*High level of accuracy and attention to detail.
*Strong organisational and time-management skills.
*Competent IT skills, including use of email, document management systems, and data entry.
*Proven ability to build rapport and maintain positive client relationships.
*Proactive approach with a strong motivation to deliver excellent customer service.
*Ability to work well as part of a team and support colleagues when needed.
*Reliable, punctual, and committed to delivering high-quality work.