Head of Clinical Services
  • England,South West,Bristol
  • Full Time, Permanent
  • £75,000 - £90,000 per annum
Job Description:
Head of Clinical Services – Ophthalmology
We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West).
This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations.
Key Responsibilities
*Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements.
*Oversee professional registration, CPD compliance, and audit readiness.
*Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations.
*Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management).
*Mentor ophthalmic technicians and support talent development pathways.
*Collaborate with external agencies to advise on enhanced eye care services.
*Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives.
*Oversee all planned outpatient clinical activity across all sites.
*Manage and develop a large, multi-disciplinary clinical team.
*Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care.
Person Specification
Essential:
*Fully qualified optometrist registered with the GOC.
*Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles.
*Proven track record in clinical governance, audit, and training delivery.
*Exceptional leadership, communication, and stakeholder management skills.
*Confident with Office 365 and tech systems (training provided).
*Ability to manage competing priorities calmly and clearly.
*Understanding of CQC standards, NHS standards, and ICB criteria.
Desirable:
*Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning.
*Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification).
*Published research or contributions to optometric journals.
*Familiarity with patient electronic medical management systems (e.g., Open Eyes).
*Strategic thinker with commercial awareness.
What’s on Offer
*Competitive salary: £75,000 – £90,000 per annum
*25 days holiday + bank holidays (increasing with service)
*Performance bonus
*Pension scheme
*Enhanced family leave and sick pay
*Employee Assistance Programme – 24/7 confidential support
*Perks & discounts (private healthcare/dental care, retail savings)
*GOC fees paid + generous CPD allowance
*Ongoing training and development opportunities
*Opportunity to shape national clinical strategy in a growing, innovative group
Hours: 40 hours per week, 100% office based.
Job number 3241650

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Alexander Mae HR
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