Vehicle TechnicianDepartment: Aftersales / WorkshopReports To: Workshop Controller / Service ManagerRole PurposeThe Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.
Key Duties & ResponsibilitiesVehicle Maintenance & Repair
*Carry out servicing, maintenance, and repair work on vehicles
*Diagnose mechanical and electrical faults
*Complete repairs accurately and efficiently to manufacturer standards
*Road test vehicles where required
Diagnostics & Fault Finding
*Use diagnostic equipment to identify faults
*Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems
*Rectify faults right first time to minimise repeat work
Workshop Performance
*Work to efficiency and productivity targets
*Accurately complete job cards and service documentation
*Support workshop workflow and productivity
Quality, Compliance & Safety
*Ensure all work complies with manufacturer standards and warranty requirements
*Follow health & safety procedures and workshop policies
*Maintain a clean, safe, and organised working environment
Customer Support
*Provide clear and accurate technical information to Service Advisors
*Support high levels of customer satisfaction
Skills, Knowledge & Experience*Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)
*Previous experience in a dealership or independent workshop
*Good mechanical and electrical knowledge
*Experience using diagnostic equipment
*Full UK driving licence
Personal Attributes*Reliable and professional
*Quality-focused with strong attention to detail
*Able to work independently and as part of a team
*Proactive and motivated