Client Care Advisor
other jobs Hays Specialist Recruitment Limited
Added before 4 Days
- England,East of England,Norfolk
- Full Time, Permanent
- Salary negotiable
Job Description:
Your new company
You’ll be joining a well-established, high-performing legal services firm with a strong reputation for client care and a collaborative culture. The team is committed to delivering exceptional service and supporting clients through every stage of their personal injury claims.
Your new role
As a Client Care Advisor, you’ll be the first point of contact for new clients, guiding them through the onboarding process and ensuring a smooth handover to the legal teams. You’ll handle incoming enquiries, make outbound calls to prospective clients, and manage the initial stages of personal injury claims. Your responsibilities will include completing claim forms, conducting checks, liaising with insurers, arranging rehabilitation, and providing outstanding client support throughout.
What you’ll need to succeed
*Exceptional client care and communication skills, ideally from a professional services, legal, or insurance background (transferable skills considered).
*Strong attention to detail and organisational ability.
*Ability to manage multiple priorities in a fast-paced environment.
*A proactive, team-oriented approach with excellent interpersonal skills.
What you’ll get in return
*A role within a supportive, high-performing team.
*Continuous training and development opportunities.
*Structured appraisal programme for progression and salary reviews.
*Pension contributions and employee referral scheme.
*Free on-site parking.
*Regular social events and wellbeing activities.
*Employee Assistance Programme offering legal advice, counselling, and more.
*Opportunities to gain recognised qualifications.
What you need to do now
If you’re ready to take the next step in your career, apply today or contact us for more information.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
You’ll be joining a well-established, high-performing legal services firm with a strong reputation for client care and a collaborative culture. The team is committed to delivering exceptional service and supporting clients through every stage of their personal injury claims.
Your new role
As a Client Care Advisor, you’ll be the first point of contact for new clients, guiding them through the onboarding process and ensuring a smooth handover to the legal teams. You’ll handle incoming enquiries, make outbound calls to prospective clients, and manage the initial stages of personal injury claims. Your responsibilities will include completing claim forms, conducting checks, liaising with insurers, arranging rehabilitation, and providing outstanding client support throughout.
What you’ll need to succeed
*Exceptional client care and communication skills, ideally from a professional services, legal, or insurance background (transferable skills considered).
*Strong attention to detail and organisational ability.
*Ability to manage multiple priorities in a fast-paced environment.
*A proactive, team-oriented approach with excellent interpersonal skills.
What you’ll get in return
*A role within a supportive, high-performing team.
*Continuous training and development opportunities.
*Structured appraisal programme for progression and salary reviews.
*Pension contributions and employee referral scheme.
*Free on-site parking.
*Regular social events and wellbeing activities.
*Employee Assistance Programme offering legal advice, counselling, and more.
*Opportunities to gain recognised qualifications.
What you need to do now
If you’re ready to take the next step in your career, apply today or contact us for more information.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job number 3277544
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.
metapel
Company Details:
Hays Specialist Recruitment Limited
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years? success under our belts and a workforce ...