ServiceNow Implementation Specialist - 177198
other jobs Tenth Revolution Group
Added before 8 Days
- England,London,City of London
- Full Time, Permanent
- £75,000 - £85,000 per annum
Job Description:
ServiceNow Platform Implementation Solution Specialist Location: UK
Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows.
Key Responsibilities * Design and develop ServiceNow workflow solutions across:
* Customer Experience: CSM, Field Service Management, Customer Service Portal
* Technology Experience: ITSM, ITOM, ITAM
* Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery
* Build modern user experiences using Next Experience UI, UI Builder, and Service Portal.
* Configure role-based dashboards and customised workflows aligned to client requirements.
* Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub.
* Support data migration and ensure data consistency across ServiceNow modules and external systems.
Required Experience * Hands-on ServiceNow implementation experience across CX, TX, and EX workflows.
* Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints.
* Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub.
* Experience delivering end-to-end integrations and workflow automation.
* Strong problem-solving skills with the ability to translate technical solutions into business outcomes.
Security Clearance * Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required.
* No nationality restrictions; additional checks may apply for recent overseas residency.
Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows.
Key Responsibilities * Design and develop ServiceNow workflow solutions across:
* Customer Experience: CSM, Field Service Management, Customer Service Portal
* Technology Experience: ITSM, ITOM, ITAM
* Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery
* Build modern user experiences using Next Experience UI, UI Builder, and Service Portal.
* Configure role-based dashboards and customised workflows aligned to client requirements.
* Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub.
* Support data migration and ensure data consistency across ServiceNow modules and external systems.
Required Experience * Hands-on ServiceNow implementation experience across CX, TX, and EX workflows.
* Strong understanding of customer journeys (marketing, sales, commerce) and employee lifecycle touchpoints.
* Technical proficiency in JavaScript, HTML, CSS, Glide API, Flow Designer, and IntegrationHub.
* Experience delivering end-to-end integrations and workflow automation.
* Strong problem-solving skills with the ability to translate technical solutions into business outcomes.
Security Clearance * Eligibility for Baseline Personnel Security Standard (BPSS) clearance is required.
* No nationality restrictions; additional checks may apply for recent overseas residency.
Job number 3295954
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