Operations Accounts AdministratorFreight Forwarding | European Operations
We are seeking a detail-driven and proactive Operations Accounts Administrator to join a fast-paced freight forwarding environment. This is a key office-based role supporting European road, air, and ocean operations, working closely with operational and finance teams to ensure accuracy, efficiency, and excellent supplier relationships.
If you thrive on organisation, enjoy problem-solving, and are confident working with invoices, suppliers, and internal systems, this could be an excellent opportunity to develop your career in logistics.
Key Responsibilities*Administer all European supplier forms and invoices with precision and care
*Ensure client and supplier needs are met — and where possible exceeded — in a timely and cost-effective manner
*Act as a reliable link between operations, finance, and external suppliers
Main Duties*Accurate administration and data entry on the internal operations system (L Base)
*Processing haulier and agent invoices
*Adding supplier costs to L Base and ensuring data integrity
*Liaising with hauliers, agents, and suppliers to resolve invoice discrepancies
*Working closely with Road Freight, Air, Ocean, and Finance teams
*Querying invoice issues with operational staff across multiple departments
*Completing, issuing, and managing supplier forms
*Supporting European operational teams with day-to-day tasks as required
*Assisting with training staff when necessary
*Undertaking additional tasks essential to the effective delivery of the role
Key Skills & Experience*High levels of diligence and attention to detail
*Confident communicator, both written and verbal (phone, email, and in person)
*Comfortable liaising with external suppliers, including those for whom English is not a first language
*Good understanding of invoicing and financial processes, with the confidence to challenge incorrect data
*Previous experience in logistics, transport, or freight operations is desirable
*Strong IT skills, including Word, Excel, and email systems
*Ability to work collaboratively in a busy, multi-department environment
Working Conditions*Core hours: 9:00am – 5:30pm, Monday to Friday, with up to one hour for lunch
*Flexibility is essential due to the operational needs of the business
*100% office-based role, 5 days per week
What We’re Looking ForYou will be professional, adaptable, and team-focused, with a strong commitment to maintaining high standards and supporting the wider business. You’ll take pride in contributing to operational efficiency, supplier relationships, and the overall reputation and profitability of the organisation.