Credit Controller | Group Finance Function
Lifestyle Brand
Permanent | Hybrid | 2 days in
Manchester
Up to £28,000 + fantastic benefits + Bonus
The role We’re looking for an experienced Credit Controller to join a well-established Group finance team, supporting the business through effective, accurate and commercially minded credit control.
This role plays a key part in managing customer relationships, protecting cash flow and supporting order release acting as a trusted interface between the business and its customers. You’ll manage your own ledger, work closely with internal stakeholders, and take real ownership of outcomes.
It’s a fast-paced environment that suits someone organised, resilient and confident, with a strong sense of responsibility and pride in doing things properly.
What you’ll be responsible for * Managing outstanding sales balances through proactive customer contact and relationship building

* Ensuring timely payments and negotiating repayment plans where required

* Authorising orders in line with credit limits and risk appetite

* Reviewing new customer applications, assessing creditworthiness and setting limits and terms

* Monitoring and reviewing credit limits in line with credit agencies and insurers

* Reconciling customer accounts and accurately allocating payments

* Managing overdue accounts through structured collection processes, escalating where necessary

* Handling dispute management end-to-end with a "right first time" approach

* Working to agreed monthly cash collection targets and reconciling daily cash

* Keeping knowledge of best practice and business performance up to date

What we’re looking for * Proven experience in a Credit Control role

* Comfortable managing your own ledger and prioritising workload

* Experience with self-billing and high-volume transactions

* Confident making a high volume of calls and working to deadlines

* Strong dispute resolution skills with a commercial, solutions-focused mindset

* Numerate, with the ability to understand and explain financial information clearly

* Strong Excel skills (advanced reporting capability an advantage)

* ICM qualification or studying towards preferred, but not essential

How you’ll work This is a role for someone who:
* Takes ownership and sees things through

* Builds strong internal and external relationships

* Communicates clearly and openly

* Is resilient, organised and calm under pressure

* Brings a positive, can-do attitude to their work

* Enjoys being part of a collaborative, values-led team

Why join? * A business with clear values and high standards

* Strong focus on relationships, integrity and doing the right thing

* Supportive finance team with shared goals

* Opportunity to develop and grow within a Group environment

* A role where your work genuinely makes a difference to the business

BH35226