We are currently working in partnership with a Housing Association based in Essex, who are looking to appoint a Housing Officer on a 3-month temporary to permanent contract.
The ideal candidate will have previous experience in a Housing Officer role and a full UK Driver’s License with access to a vehicle.
Duties will include (but are not limited to):
*Delivering face-to-face tenancy management and support customers throughout their tenancy lifecycle of a patch of roughly 800 properties
*Conducting property inspections, tenancy audits, and estate visits to ensure standards are met and address issues
*Managing tenancy changes and enforcement, including legal action for breaches and dealing with complex enquiries
*Promote community engagement and safety, resolving nuisance behaviour and building strong local relationships
*Collaborating with internal teams and external partners to deliver excellent customer service and tenancy sustainment
*Maintaining accurate records and stay informed on relevant legislation, policies, and procedures
Experience required:
*Tenancy and neighbourhood management
*Delivering a front-line service in a related field
Skills, knowledge and expertise required:
*Customer focussed
*Good communication
Working hours:
*Monday – Friday
*09:00 – 17:00
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
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